Rangers fans have reacted with anger to an apology from Castore amid further unacceptable errors from the company.
When the Liverpool-based brand were confirmed as the club’s new kit and retail suppliers in May, the announcement was met with optimism.
Since then, they have received plenty of praise for their kit designs, with the new home and third strips, in particular, being well received.
However, while some supporters have received their replica gear with no issues, others have experienced a dreadful service.
After promising that fans would get their hands on their pre-ordered home shirts prior to the first game of the season, major supply issues meant that many arrived well after they went on general sale in high street shops.
Last week, Castore sent a message to supporters via email to ‘acknowledge the disappointment and frustration’ of supporters.
https://twitter.com/TrueBluesLoyal/status/1294327306354339840?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1294327306354339840%7Ctwgr%5E&ref_url=https%3A%2F%2Fwww.rangersnews.uk%2Fnews%2Fcastore-send-message-to-rangers-fans-following-delivery-failings%2F
On Thursday, though, further issues cropped up, prompting the brand to issue an apology.
There have been discrepancies in the design and quality of home kits that are on sale for the same price, while name-tags were discovered on products in the Rangers lifestyle range.
In a statement relayed by Rangers SLO, Greg Marshall, on Twitter, Castore claimed the discrepancies were due to an accidental early release of some ‘Pro’ shirts which were made in China, before apologising ‘unreservedly’ for outsourcing the manufacture of the Junior Lifestyle sweatshirts to a third party.
They went on to admit that toddler kits won’t be restocked until the end of October, while there is as yet no firm release plans for an infant replica shirt.
The statement incensed many supporters, who have grown increasingly frustrated with the poor service and excuses.
Here’s a selection of reactions from Twitter:
